Privacy Policy
Last updated: March 2026
Introduction
MSA Pack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this privacy policy carefully.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request product quotes or samples
- Subscribe to our newsletter
- Communicate with us via email, phone, or other channels
This information may include your name, email address, phone number, company name, mailing address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activities, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process your requests for quotes, samples, or orders
- Send you updates, newsletters, and marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and trends
- Protect against fraud and unauthorized access
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., hosting, email delivery, analytics)
- Business Partners: With your consent, to fulfill your requests or orders
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or transfer of business assets
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Note that disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to or restrict certain processing activities
To exercise these rights, please contact us at hello@msapack.com.
International Data Transfers
As we are based in China, your information may be transferred to and processed in China. By using our services, you consent to the transfer of your information to countries outside your residence, which may have different data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: hello@msapack.com
- Phone: (86-532) 55675088
- Address: A-22 Liando U Valley, 780 Baoyuan Rd, Chengyang Dist., Qingdao 266111, China